Returns & Refund Policy

We want you to be happy with your order.

Standard Items

You may request a return for eligible non-custom items within 14 days of delivery, provided the item is:
    unworn
    unused
    in original packaging
    in resellable condition

All return requests must be made after contacting us first and receiving return approval/instructions.

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.

Non-Returnable Items

The following items are non-returnable unless faulty:
    made-to-order personalized items
    custom 3D design orders
    engraved items
    earrings (for hygiene reasons, where legally applicable)

Damaged or Incorrect Orders

If your item arrives damaged or incorrect, contact us within 48 hours of delivery with photos and order details.

Refunds

Approved refunds will be processed to the original payment method after inspection of the returned item.

Shipping fees are non-refundable unless the return is due to our error.